CFPH Support

• ★ Causes for Ticket Suspension
• ★ Customer Support Rules
• ★ Don't fall prey to online scammers
• ★ How Do I Check My Ticket Status
• ★ In-Game Suspension or Ban

Account Retrieval

• ★ How to Recover My Account
• ★ How to take the perfect ID/Document Selfie
• ★ Requirements for Authentication and Verification
• ★ Secret Answer and Question - Recovery Process
• ★ Self Help - Account Recovery

eCoin [Card Code]

• ★ Card Code Sample
• ★ Discounted Card Code Support Guide
• ★ ECoin Or Card Code FAQ's
• ★ How to upload Card Code?
• ★ Where to buy Card Code [Physical and Online Store]

Technical issues

• ★ Can I Play CrossFire Philippines Outside Its Country?
• ★ How To Close Programs Running In The Background
• ★ How to close/delete security programs
• ★ How to reinstall XIGNCODE
• ★ How to resolve XIGNCODE error
• ★ If you notice a sudden rise in Ping or experience network latency (ISP info)

Frequently Asked Questions

• ★ Can I Sell My Account To Another Player
• ★ How To Attach A File To My Ticket
• ★ I Forgot Some Information About My Account, Can I Ask For Them?
• ★ Reporting A Player
• ★ Username Vs In-Game Name [IGG]

• ★ Steps you should take for RANDOMLY created account
• ★ Is Crossfire a Free to play game? or do I need to pay for it?
• ★ Smilegate Shop
• ★ Service Transition
• ★ Crossfire PH - News
• ★ Crossfire PH - Event