Discounted E-Coins Support Guide


To Our Valued Players,

It has come to our attention that there were discounted E-Coins in the market

Example:  P1,000 worth of e-Coins being sold for below P900.

If you have purchased the E-Coin at the extraordinarily discounted prices mentioned above (P1,000 worth of e-Coins sold for below P900.) We would like to ask for your support and cooperation by providing us the following information

Subject: Discounted E-Coin

Category: Payment Concerns

1. Username

2. Denomination(s) bought (ex. 1 pc 1,000 e-Coins or 10 pcs 100 e-Coins)

3. Price paid for the epins (ex. P1,000 e-Coins bought for P900.)

4. Top-up date

5. Amount topped-up (ex. 1,000 e-Coins topped-up to account)

6 .Source of E-Coin purchase


This is to validate the source of the E-Coin and is in no way would cause harm to your account. We believe that this matter will be addressed soon through your cooperation. 


Thank you for your continuous support and understanding!


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