If you get to see this
PLEASE ALWAYS MAKE SURE TO CHECK YOUR SPAM FOLDER
It only means that you violated one or two things in the following category
Only one of the above reasons why your account got permanently suspended in Zendesk again to be able to know please try to check the email account that you have used if you didn't receive anything the only reason you were banned is due to spam or multiple tickets because spam does not send a message but automatically suspend your account in Zendesk.
Detected as spam [MULTIPLE TICKET]
Blank Email - Follow-up