Note: Never use an authorized email account or a friends email account, if something happens in the future this will be considered Account Sharing which is not allowed in the players' policy
We would like for our players to be able to get back into the game as soon as possible that is why we would be needing everyone's cooperation so that it would be an easier and faster transaction for your account modification, retrieval, and secret answer update
This is one way to be able to determine that nobody is pretending to be you or was able to get hands-on with your old selfie for account retrieval or update that is why we might ask for a most recent photo with today's date rather than using the old selfie
If we would be able to follow the proper guideline on how to send your perfect ID/Document selfie a breeze
Here are the steps
1. The Birth Certificate should be held close to your chest or face
2. On a blank piece of white paper, write today’s date and your previous ticket number.
3. Fingers should not be covering any text of the document [Birth Certificate or Valid Identification Card]
4. Face and Documents should be visible and clear, not blurry [We don't want to keep asking for a clear copy of your selfie right?]
How to locate your Ticket number.
Click on My Activities
After you will be able to see all the tickets you've created just refer to the most recent one
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