CFPH Support Page

CFPH Support

• ★ Causes for Ticket Suspension
• ★ Account Bans
• ★ Customer Support Rules
• ★ Don't fall prey to online scammers
• How to create an account with CFPH Support?
• How do I check my ticket status

Account Retrieval

• ★ How to take the perfect ID/Document Selfie
• ★ Self Help - Account Recovery
• ★ Multiple Account Retrieval
• ★ Secret Answer and Question - Recovery Process
• ★ How to Recover My Account
• ★ My account has been stolen

See all 7 articles

E-Coin

• ★ Top up or eCoin sample
• ★ How to top up E-Coins?
• Discounted E-Coins Support Guide
• Where to buy E-Coins
• What if my E-Coins don't register on my account after the "top-up successful" screen appears?

Frequently Asked Questions

• ★ Username Vs In-Game Name [IGG]
• ★ Can I sell my account to another player
• ★ How to attach a file to my ticket
• ★ I forgot some information about my account, can I ask for them?

Technical issues

• ★ How to resolve XIGNCODE error
• ★ If you notice a sudden rise in Ping or experience network latency (ISP info)
• How to close/delete security programs
• How to close programs running in the background
• How to reinstall XIGNCODE