CFPH Support Page

CFPH Support

• Causes for Ticket Suspension
• Customer Support Rules
• Don't fall prey to online scammers and Free VIP's
• How do I check my ticket status
• How to create an account with CFPH Support?
• In-Game Suspension or Ban

Account Retrieval

• How to Recover My Account
• How to take the perfect ID/Document Selfie
• Requirements for Authentication and Verification
• Secret Answer and Question - Recovery Process
• Self Help - Account Recovery
• Steps you should take for randomly created account

Card Code

• Card Code Sample
• Discounted Card Code Support Guide
• eCoin or Card Code FAQ's
• How to upload Card Code?
• Where to buy Card Code

Frequently Asked Questions

• Can I sell my account to another player
• Clan Name
• How to attach a file to my ticket
• I forgot some information about my account, can I ask for them?
• Reporting a Player
• Username Vs In-Game Name [IGG]

Technical issues

• Can I play CrossFire Philippines outside its country?
• How to close programs running in the background
• How to close/delete security programs
• How to reinstall XIGNCODE
• How to resolve XIGNCODE error
• If you notice a sudden rise in Ping or experience network latency (ISP info)